Help Center

 

Will I be charged VAT?
If you are in the UK, you will pay VAT regardless of your status. If you are outside the UK but in a European Union country, you will pay VAT if you are a private individual or company without a registered VAT number. If you have a European Union company VAT number, insert it during checkout, and VAT will not be charged. If you are outside the UK and European Union, you will not pay VAT.
What is the rate of VAT in the UK?
The current VAT rate in the UK is 20%.
Who can buy from our website?
Absolutely anyone, from private individuals to multinational companies.
Where do we ship to?
We ship to the UK, Highlands & Islands, Northern Ireland, Ireland, and European countries. Shipping rates will automatically calculate at checkout. For other countries, please call 0141 882 4514 or email info@premierwelding.com for assistance.
Can I collect goods in person?
Yes, you can. Visit our trade counter at: Unit 5, Carberry Court, 28 Queen Elizabeth Avenue, Hillington Industrial Estate, Glasgow, G46 6NG.
How can I check on the status of my order?
Once your order is received, we will send an email confirmation. If your item is out of stock, we will notify you and adjust delivery times. You will receive an email with a tracking number when your order is dispatched.
How much is shipping?
Click and Collect: Free Standard (within 2 days, excluding Sundays) - £5.95-£8.95 per 30kg. Free Delivery Over £100*
How long does shipping take?
All UK orders placed before 3pm are shipped for next-day delivery (subject to stock availability). Full tracking is provided.
Can I track my order?
Yes, we provide a tracking number and link via email when your order is dispatched.
Is my order insured against damage or loss?
Yes, all deliveries are fully insured.
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What is the warranty on GYS welders?
GYS welders come with a 2-year warranty covering manufacturing defects. Register your product to activate the warranty.
Are GYS welders suitable for professional use?
Yes, GYS welders are designed for professional and industrial applications, offering durability and advanced features for demanding tasks.
What power supply do GYS welders require?
GYS welders operate on 230V single-phase or 400V three-phase power, depending on the model. Check product specifications for details.
What materials can I weld with a GYS welder?
GYS welders are suitable for welding steel, stainless steel, and aluminium. Material compatibility depends on the model and welding process. 
What is the duty cycle on a GYS welder?
Duty cycles vary by model. For example, the GYS AUTOPULSE 320-T3 has a duty cycle of 320A at 60%. Refer to the specifications for details.
How energy efficient are GYS welders?
GYS welders utilise inverter technology for energy efficiency, reducing power consumption while maintaining performance.
Does Premier Welding offer financing options for GYS welders?
Yes, Premier Welding offers 0% APR financing through PayPal for orders over £99, providing flexible payment options.
How do I choose the right GYS welder for my needs?
Select a GYS welder based on material type, welding process, and thickness. Consult our team for expert guidance.
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What types of masks are available for CleanSpace respirators?
CleanSpace offers half-face and full-face masks in various sizes, made from medical-grade silicone for durability and comfort.
What filters are compatible with CleanSpace respirators?
CleanSpace filters include HEPA filters and combination filters for gases like organic, inorganic, and ammonia. They provide 99.97% filtration efficiency.
How do I select the appropriate filter for my application?
Choose a filter based on airborne hazards. Consult the CleanSpace filter guide and follow national regulations.
What is the warranty on CleanSpace respirators?
CleanSpace respirators come with a 2-year warranty covering manufacturing defects. Check the user manual for details.
Are CleanSpace respirators suitable for hazardous environments?
Yes, CleanSpace respirators are designed for use in environments with particulate and gas hazards. Ensure you select the appropriate filter for the specific hazard.
What certifications do CleanSpace respirators meet?
CleanSpace respirators comply with global safety standards, including EN 12942 (Europe) and NIOSH (USA). Refer to the product label for specific certifications.
Are CleanSpace respirators reusable?
Yes, CleanSpace respirators are reusable with replaceable filters and washable components, reducing overall cost and waste.
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What is the warranty on Jasic welders?
Jasic welders come with an industry-leading 5-year warranty when registered. 
Are Jasic welders suitable for professional use?
Jasic welders are built for professional and industrial use, offering durability, advanced features, and consistent performance for demanding jobs across various industries.
What power supply do Jasic welders require?
Depending on the model, Jasic welders operate on either a 230V or 400V power supply. Always check the specifications of your specific machine to ensure compatibility with your power source.
What materials can I weld with a Jasic welder?
Jasic welders can handle a variety of materials, including steel, aluminium, and stainless steel. The suitability depends on the model and welding process, such as MIG, TIG, or MMA.
What is the duty cycle on a Jasic welder?
The duty cycle of a Jasic welder depends on the model. For example, the Jasic Pro MIG 200 has a 35% duty cycle at 200 amps. Always consult the product specifications for detailed performance metrics.
What accessories are available for Jasic welders?
Jasic provides a wide range of accessories, including welding torches, wire feeders, and protective gear. These are designed to enhance performance and usability across various welding applications.
How energy efficient are Jasic welders?
Jasic welders are highly energy-efficient due to their inverter technology. This ensures minimal energy consumption while delivering consistent and reliable welding performance.
Does Premier Welding offer financing options for Jasic welders?
Premier Welding offers flexible financing options, including 0% APR on purchases over £99 through PayPal. This allows you to spread the cost of your Jasic welder interest-free.
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What is the warranty on Kemppi welders?
Kemppi offers a 3-year warranty on power sources, wire feeders, and cooling units across all product families. To activate the warranty, register your product within two months of purchase.
Are Kemppi welders suitable for professional use?
Yes, Kemppi welders are designed for professional and industrial applications, providing advanced features and reliability for demanding welding tasks.
What power supply do Kemppi welders require?
Kemppi welders operate on various power supplies, including 230V single-phase and 400V three-phase, depending on the model. Refer to the specific product specifications for details.
What materials can I weld with a Kemppi welder?
Kemppi welders are suitable for welding materials such as steel, stainless steel, and aluminium. The compatibility depends on the model and welding process used.
What is the duty cycle on a Kemppi welder?
Duty cycles vary by model. For example, the Minarc Evo 180 has a duty cycle of 30% at 180 amps for MMA welding. Consult the product specifications for exact figures.
How energy efficient are Kemppi welders?
Kemppi welders utilise inverter technology to enhance energy efficiency, reducing power consumption without compromising performance.
Does Premier Welding offer financing options for Kemppi welders?
Yes, Premier Welding provides financing options, including 0% APR through PayPal for orders over £99, allowing flexible payment plans.
How do I choose the right Kemppi welder for my needs?
Selecting the appropriate Kemppi welder depends on factors such as material type, welding process (MIG, TIG, MMA), and material thickness. Consulting with Premier Welding's team can help identify the best model for your specific applications.
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