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Returns

RETURNS

We hope you are happy with your purchase, if however you need to return anything our policy lasts 30 Days from your purchase being delivered.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and received by us within 30 Days.

Under the Consumer Rights Act you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund.

But this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or delivery - whichever is later). 

After 30 days your machine will be covered under the warranty if faulty.

To return your product, you should mail your product to:

Premier Welding Ltd 
28 Queen Elizabeth Ave 
Glasgow 
G52 4NQ 
United Kingdom 

Please email info@premierwelding.com to advise us of your return.

You will be responsible for paying for your own shipping costs for returning your item unless the item is damaged or there has been an error on our part.

Shipping costs are non-refundable.

You should consider using a trackable shipping or a recorded delivery.

REFUNDS

Once your return is received, we will send you an email to confirm. Your item will then go for inspection before your refund is authorised.

If you are approved, then your refund will be processed, and a credit will automatically be applied to original method of payment within 5 working days.

CONTACT US

If you have any further questions please call 0141 882 4514 or email info@premierwelding.com